Account Manager

1.Serve as the lead point of contact for all customer account management matters.
2.Negotiate contracts and close agreements to maximize profits
3.Ensure the timely and successful delivery of our solutions according to needs and objectives.
4.Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
5.Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
6.Prepare reports on account status.
7.Collaborate with sales team to identify and grow opportunities within territory
8.Assist with challenging client requests or issue escalations as needed.

Published : 23 Jun 2020 View Details

Customer Servide (Chinese)

1、负责潜在网站相关的电话咨询、来访咨询等接待和解答。

2、负责各类在线咨询的接待、回答、回复。

3、配合业务部门开展活动,帮助提供各类资料。

4、对各类咨询情况进行统计和分析。

5、配合业务部门进行部分网站内容编辑。

6、帮助、接受各类合作者办理有关手续或事务。

7、负责网站相关事务的市场、合作等文件、资料、合同的准备和管理。

8、对所有潜在的或巳经合作的单位或个人进行关系维护和管理。

9、参与组织和实施各类宣传推广。

Published : 29 Apr 2020 View Details

Customer Service (Malay Only)

1.Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3.Follow up to ensure that appropriate actions were taken on customers requests.
4.Refer unresolved customer grievances or special requests to designated departments for further investigation.

Published : 29 Apr 2020 View Details

DIGITAL MARKETER/ Market Analyst

-Planning for company marketing strategies
-List out and apply in promoting company products online and offline
-Do market research and write out the research report
-Do market analyst and give feedback on the market trends
-Provide ideas to company for customer/ company to advertise

Published : 27 Apr 2020 View Details

Sales Executives

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Published : 23 Apr 2020 View Details

IT Support


•Developing mobile app, troubleshooting and repairing, analyzing data and reporting figures to management teams

•Develop software solution by studying information needs, system flow, work processes, problems of a software development cycle

•Responsible to develop and install software solution

•Working closely with mobile and back end teams to develop innovative solutions that meet clients business needs

Published : 23 Apr 2020 View Details

CUSTOMER SERVICES

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Read from scripts.
Handle changes in policies or renewals.

Published : 19 Apr 2020 View Details

GRAPHIC DESIGNER

Prepares work to be accomplished by gathering information and materials.
Plans concept by studying information and materials.
Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
Obtains approval of concept by submitting rough layout for approval.
Prepares finished copy and art by operating typesetting, printing, and similar equipment; and purchasing from vendors.
Prepares final layout by marking and pasting up finished copy and art.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment.
Completes projects by coordinating with outside agencies, art services, printers, etc.
Maintains technical knowledge by attending design workshops; reviewing professional publications; and participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

Published : 18 Apr 2020 View Details

IT TECHNICIAN

IT Technicians diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems. IT Technician responsibilities include installing and configuring computer hardware and being the primary point of contact for IT support within a company.

Published : 18 Apr 2020 View Details

Sales Executive

Research and recommend prospects for new business opportunities
Research and analyze sales options
Build and maintain relationships with clients and prospects
Stay current with trends and competitors to identify improvements or recommend new products
Collect and analyze information and prepare data and sales reports
Attend workshops to learn more technical and professional skills for the job
Build and maintain professional networks
Meet with potential clients to determine their needs

Published : 17 Apr 2020 View Details

Account Manager

@developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders
@liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
@leading a team pf account admin
@meeting the operational needs of assigned client segments.
@Forecast and track key account metrics
@Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
@Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
@Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
@Monitor and analyze customer's usage of our product
@Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
@Liaise between the customer and internal teams

Published : 17 Apr 2020 View Details

Full set account

Punctuality
Hardworking
Diligent
Responsible

Published : 16 Apr 2020 View Details

PHP Programmer

Punctuality
Responsible
Dedicated
Independent
Hardworking
Willing to Learn and Challenge

Published : 16 Apr 2020 View Details

Junior Account cum Admin

Proficiency in accounting software programs
Consistent attention to detail
Payroll administration duties
Expense check administration duties
Monthly closing experience

Published : 10 Apr 2020 View Details

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